Concierge App
January 1, 2021Est茅e Lauder Companies Computer Science, 2020鈥�21
Liaison(s): Chris Aidan, Jen Brant-Gargan, Dylan Gott, Florence Shaffer 鈥�03, Ricky Wong
Advisor(s): Heather Zinn-Brooks
Students(s): Sasha Bridger, Megan Dymerski, Amanda Huang, Julia Lohman
The COVID-19 pandemic served as a catalyst for the Est茅e Lauder Companies to better adapt their “high-touch” culture to the online environment. The team developed a prototype for a Concierge app to addresses this need. The app鈥檚 main feature is a bot with a personable character that guides the user through their skincare journey. The team emphasized design, with consideration of user stories and brand image, while also focusing on UX development, machine learning for personalized recommendations, and REST APIs.