{"id":3505,"date":"2017-03-08T13:15:31","date_gmt":"2017-03-08T21:15:31","guid":{"rendered":"https:\/\/www.hmc.edu\/cis\/?page_id=3505"},"modified":"2025-10-27T12:51:10","modified_gmt":"2025-10-27T19:51:10","slug":"eduroam-wireless-roaming","status":"publish","type":"page","link":"https:\/\/www.hmc.edu\/cis\/services\/eduroam-wireless-roaming\/","title":{"rendered":"Eduroam Wireless Roaming"},"content":{"rendered":"\n<div class=\"wp-block-mudd2021-right-sidebar right-sidebar\" id=\"right-sidebar\">\n<h2 id=\"helpdesk\" class=\"wp-block-heading\">Get Help<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Email<\/strong>:&nbsp;<a href=\"mailto:h&#101;&#108;&#112;desk&#64;h&#109;&#99;&#46;edu\">he&#108;pdes&#107;&#64;&#104;&#109;&#99;.ed&#117;<\/a><\/li>\n\n\n\n<li><strong>Online Chat<\/strong>:&nbsp;<a href=\"http:\/\/helpdesk.hmc.edu\/\">helpdesk.hmc.edu<\/a><\/li>\n\n\n\n<li><strong>Phone<\/strong>:&nbsp;<a href=\"tel:+19096077777\">909.607.7777<\/a><\/li>\n\n\n\n<li><strong>Normal Hours<\/strong>: 8:00 a.m. to 5:00 p.m., Monday to Friday<\/li>\n\n\n\n<li><strong>Other Forms<\/strong>:\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/hmc.kualibuild.com\/app\/64791a1f349df80208a9be0b\/run\">Request Audio\/Visual Support<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/hmc.kualibuild.com\/app\/648b7c16e0996f02081d9d70\/run\">Request a Loaner Device<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/hmc.kualibuild.com\/app\/64791a06349df8020898c348\/run\">Request a Lecture Capture<\/a>&nbsp;(for Faculty)<\/li>\n\n\n\n<li><a href=\"https:\/\/docs.google.com\/forms\/d\/1fNBb1mUEBzRjgK1_0FJEzb1QP31hAwhuh4ibPv8tDfM\/viewform?edit_requested=true\">Request for Wireless Help<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/forms.gle\/wJfb1LYiHHmFDKgq8\">Fill out a&nbsp;<\/a><a href=\"https:\/\/forms.gle\/wJfb1LYiHHmFDKgq8\">Customer Service Survey<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/outlook.office365.com\/owa\/calendar\/C&#73;S&#79;&#110;&#98;oard&#105;&#110;&#103;&#87;&#111;&#114;k&#115;&#104;&#111;&#112;&#64;h&#109;c&#46;&#101;du&#47;boo&#107;ings\/\">Schedule an Onboarding Session<\/a><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Service Description<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Eduroam (education wireless roaming) allows users (researchers, teachers, students, staff) from participating institutions to securely access the Internet from any Eduroam-enabled institution. In other words, your HMC credentials will work at other institutions to get you access to secure wireless networks and other resources. And, when visitors arrive in Claremont, they can use their own home institution credentials to access wireless here.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The Eduroam principle is based on the fact that the user\u2019s authentication is done by the user\u2019s home institution, whereas the authorization decision allowing access to the network resources is done by the visited network.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Availability<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Available to faculty, students, staff, alumni, payers, emeritus, trustees, and applicants who have HMC credentials and visitors from other institutions who have Eduroam configured at their home institution.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">How to Access the Service<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Access the appropriate wireless settings pane on the device to be connected and select the Eduroam network. When prompted, enter the appropriate &lt;userid&gt;@hmc.edu and password.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Please contact the Help Desk at <a href=\"mailto:hel&#112;&#100;&#101;sk&#64;&#104;&#109;c&#46;e&#100;u\">&#104;&#101;lp&#100;&#101;s&#107;&#64;h&#109;&#99;.ed&#117;<\/a> or<a href=\"tel:+19096077777\" class=\"phone\">909.607.7777<\/a> to request assistance with connecting to wireless networks.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Related Services<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/www.hmc.edu\/cis\/services\/wireless-networks\/\">Wireless Networks<\/a><\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Related Links<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/docs.google.com\/forms\/d\/1fNBb1mUEBzRjgK1_0FJEzb1QP31hAwhuh4ibPv8tDfM\/viewform?edit_requested=true\">Submit a request for wireless help<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.eduroam.us\/\">eduroam<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.eduroam.org\/faqs\/\">eduroam FAQs<\/a><\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>Service Description Eduroam (education wireless roaming) allows users (researchers, teachers, students, staff) from participating institutions to securely access the Internet [&hellip;]<\/p>\n","protected":false},"author":132,"featured_media":0,"parent":116,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-3505","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.hmc.edu\/cis\/wp-json\/wp\/v2\/pages\/3505","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.hmc.edu\/cis\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.hmc.edu\/cis\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.hmc.edu\/cis\/wp-json\/wp\/v2\/users\/132"}],"replies":[{"embeddable":true,"href":"https:\/\/www.hmc.edu\/cis\/wp-json\/wp\/v2\/comments?post=3505"}],"version-history":[{"count":4,"href":"https:\/\/www.hmc.edu\/cis\/wp-json\/wp\/v2\/pages\/3505\/revisions"}],"predecessor-version":[{"id":7178,"href":"https:\/\/www.hmc.edu\/cis\/wp-json\/wp\/v2\/pages\/3505\/revisions\/7178"}],"up":[{"embeddable":true,"href":"https:\/\/www.hmc.edu\/cis\/wp-json\/wp\/v2\/pages\/116"}],"wp:attachment":[{"href":"https:\/\/www.hmc.edu\/cis\/wp-json\/wp\/v2\/media?parent=3505"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}