{"id":1306,"date":"2014-06-05T15:01:19","date_gmt":"2014-06-05T22:01:19","guid":{"rendered":"https:\/\/www.hmc.edu\/cis\/?page_id=1306"},"modified":"2025-11-24T17:29:19","modified_gmt":"2025-11-25T01:29:19","slug":"equipment-replacement-program","status":"publish","type":"page","link":"https:\/\/www.hmc.edu\/cis\/services\/equipment-replacement-program\/","title":{"rendered":"Computer Upgrade Program"},"content":{"rendered":"\n<div class=\"wp-block-mudd2021-right-sidebar right-sidebar\" id=\"right-sidebar\">\n<h2 class=\"wp-block-heading\">Get Help<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Email<\/strong>:\u00a0<a href=\"mailto:&#104;e&#108;&#112;&#100;&#101;sk&#64;hm&#99;.edu\">&#104;&#101;l&#112;&#100;&#101;&#115;&#107;&#64;&#104;&#109;&#99;.&#101;&#100;u<\/a><\/li>\n\n\n\n<li><strong>Online Chat<\/strong>:\u00a0<a href=\"http:\/\/helpdesk.hmc.edu\/\">helpdesk.hmc.edu<\/a><\/li>\n\n\n\n<li><strong>Phone<\/strong>:\u00a0<a href=\"tel:+19096077777\">909.607.7777<\/a><\/li>\n\n\n\n<li><strong>Normal Hours<\/strong>: 8:00 a.m. to 5:00 p.m., Monday to Friday<\/li>\n\n\n\n<li><strong>Other Forms<\/strong>:\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/hmc.kualibuild.com\/app\/64791a1f349df80208a9be0b\/run\">Request Audio\/Visual Support<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/hmc.kualibuild.com\/app\/648b7c16e0996f02081d9d70\/run\">Request a Loaner Device<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/hmc.kualibuild.com\/app\/64791a06349df8020898c348\/run\">Request a Lecture Capture<\/a>\u00a0(for Faculty)<\/li>\n\n\n\n<li><a href=\"https:\/\/docs.google.com\/forms\/d\/1fNBb1mUEBzRjgK1_0FJEzb1QP31hAwhuh4ibPv8tDfM\/viewform?edit_requested=true\">Request for Wireless Help<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/forms.gle\/wJfb1LYiHHmFDKgq8\">Fill out a\u00a0<\/a><a href=\"https:\/\/forms.gle\/wJfb1LYiHHmFDKgq8\">Customer Service Survey<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/outlook.office365.com\/owa\/calendar\/C&#73;&#83;O&#110;boar&#100;&#105;&#110;&#103;W&#111;&#114;k&#115;&#104;&#111;&#112;&#64;&#104;&#109;&#99;&#46;ed&#117;\/boo&#107;ings\/\">Schedule an Onboarding Session<\/a><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Service Description<\/h2>\n\n\n\n<p>The CIS computer upgrade program is one of the sources of new computer equipment at ÎÞÓÇÊÓƵ, although not the sole source. The program was designed with several goals in mind:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Standardize computer equipment on campus.<\/li>\n\n\n\n<li>Provide a baseline of adequate computing equipment to staff and faculty.<\/li>\n\n\n\n<li>Ensure that computing equipment is refreshed on a regular basis.<\/li>\n\n\n\n<li>Provide guidance for departmental purchases.<\/li>\n\n\n\n<li>Potentially reduce costs by consolidating equipment purchases.<\/li>\n<\/ul>\n\n\n\n<p>You can read\u00a0about the <a href=\"https:\/\/docs.google.com\/document\/d\/1Bcb1z1nyUQQLYPNPNECp_Y6g3cEbAm3scyG7CAxVi0o\/edit?tab=t.0\">Computer Upgrade Program<\/a> in detail or visit the CUP site to <a href=\"https:\/\/sites.google.com\/g.hmc.edu\/cis-cup\/home\" data-type=\"link\" data-id=\"https:\/\/sites.google.com\/g.hmc.edu\/cis-cup\/home\">see recommended systems.<\/a>.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Availability<\/h2>\n\n\n\n<p>Available to faculty and staff at HMC.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">How to Access the Service<\/h2>\n\n\n\n<p>Please consult with the CIS Help Desk if you have questions about the program or whether your current computer is eligible for upgrade.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Related Services<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/www.hmc.edu\/cis\/services\/computer-labs\/\">Computer Labs<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.hmc.edu\/cis\/services\/loaner-program\/\">Loaner Program<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.hmc.edu\/cis\/services\/recommended-systems\/\">Recommended Systems<\/a><\/li>\n<\/ul>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Service Description The CIS computer upgrade program is one of the sources of new computer equipment at ÎÞÓÇÊÓƵ, [&hellip;]<\/p>\n","protected":false},"author":231,"featured_media":0,"parent":116,"menu_order":0,"comment_status":"closed","ping_status":"open","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-1306","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.hmc.edu\/cis\/wp-json\/wp\/v2\/pages\/1306","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.hmc.edu\/cis\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.hmc.edu\/cis\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.hmc.edu\/cis\/wp-json\/wp\/v2\/users\/231"}],"replies":[{"embeddable":true,"href":"https:\/\/www.hmc.edu\/cis\/wp-json\/wp\/v2\/comments?post=1306"}],"version-history":[{"count":5,"href":"https:\/\/www.hmc.edu\/cis\/wp-json\/wp\/v2\/pages\/1306\/revisions"}],"predecessor-version":[{"id":7256,"href":"https:\/\/www.hmc.edu\/cis\/wp-json\/wp\/v2\/pages\/1306\/revisions\/7256"}],"up":[{"embeddable":true,"href":"https:\/\/www.hmc.edu\/cis\/wp-json\/wp\/v2\/pages\/116"}],"wp:attachment":[{"href":"https:\/\/www.hmc.edu\/cis\/wp-json\/wp\/v2\/media?parent=1306"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}